1. BidX Knowledge Base
  2. 💳 Billing & Subscription

How can I cancel my subscription?

How can I cancel my plan? If you want to cancel your current subscription, simply follow the steps below.

Step 1: Log in to your BidX account and visit the Billings & Payment settings in the top right menu.

Step 2: Select Change subscription

Step 3: Select "Cancel Subscription". 

Note: If you are currently in an Enterprise or Agency plan, please contact our support team if you wish to cancel. 

Step 4: Confirm your wish to cancel by selecting "Yes" in the window that opens.

Step 5: Please indicate your reasons for cancellation in the modal that opens and submit your cancellation by clicking on "Cancel Subscription".

Note: In the "Cancel subscription" tab you will now see your cancellation date. You can reactivate your subscription up to this date via "Reactivate Subscription".